About Us

Bistro Furniture Direct is a trading division of The Spotted Penguin Company Ltd specialising in the distribution of products via the Internet and by an internal technical sales team.

With an extensive range of products we are confident we can service your requirements. However, if there is something more specific you are looking for then please call 01480 220317 or email us at sales@bistro-furniture-direct.co.uk where one of our dedicated sales team will be happy to help.

Offering countless lines of stocked products with premium delivery to UK mainland addresses we are confident to be able to facilitate your requirements. Whether it's one item or a whole collection we would be happy to help. Our internal sales staff will be able to offer advice on the items best suited to your requirements.

Google customer reviews

Shop knowing that you'll receive reliable dispatch and excellent customer service with Google Customer Reviews, a free program that lets us collect feedback from our customers who have made a purchase on our website. Customers may review our service after their online purchase and publicise their experiences on Google's search engine for all to see. Read our reviews on our Google Customer Reviews profile.

Feefo reviews

At Bistro Furniture Direct we use Feefo, an independent third party review service to generate our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us. Read our feedback on our Feefo profile .

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Price match promise

We regularly check and compare our products online, matching prices and delivery service, and we offer bulk pricing (POA) for large quantities or projects. We're confident you can't beat our price, but if you find one of our competitors has the same product offer or is cheaper we'll beat theirs. This is our price match promise. Please contact us on 01480 220317 for further information.

Secure payments

At Bistro Furniture Direct we take your security seriously. Each stage of our online checkout process and our customer account centre is protected by 128 bit SSL encryption and all online payments are securely processed through independent payment service providers. We do not retain any credit card information in our systems as per our security policy.

Online order tracker

You can use our helpful online order tracker service to investigate the status of your order within our system and any courier tracking codes that have been issued which will identify the exact location and history of your delivery.

In-house IT department

Our website and bespoke internal fulfilment system has been designed and developed from the ground up by our dedicated in-house team of IT professionals over many years. This enables us to continually evolve and improve our facilities and communications as we identify issues ensuring that our systems provide as much accurate and detailed information to our customers and our own staff as possible.

If you have any ideas or information that you think might be useful for our website to improve our services or aid other customers please contact us as we'd be happy to hear them!